Posts tagged as:

Twitter

Twitter Updates for 2009-03-07

March 7, 2009

Tweet Twitter Updates for 2009-03-06 http://ff.im/-1nSE1 # Massachusetts Preschools ยป Ready for Kindergarten? http://ff.im/-1ot6n # links for 2009-03-07 http://ff.im/-1oLXH # Powered by Twitter Tools.

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Twitter Updates for 2009-03-06

March 6, 2009

Tweet Twitter Updates for 2009-03-05 http://ff.im/-1mEfI # nGen Chat win for @nGenera nGen CIM product suite http://tinyurl.com/bfudhc # Powered by Twitter Tools.

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Twitter Updates for 2009-03-05

March 5, 2009

Tweet Twitter Updates for 2009-03-04 http://ff.im/-1lnaD # Powered by Twitter Tools.

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Twitter Updates for 2009-03-04

March 4, 2009

Tweet Twitter Updates for 2009-03-03 http://ff.im/-1k7nW # Powered by Twitter Tools.

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Twitter Updates for 2009-03-03

March 3, 2009

Tweet Twitter Updates for 2009-03-02 http://ff.im/-1iPud # Powered by Twitter Tools.

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Twitter Updates for 2009-03-02

March 2, 2009

Tweet nGenera Pushes Vision for Collaborative Business Management – nice article by Bob Thompson at CustomerThink http://bit.ly/AbcZN # Seems to me carried interest is ordinary income; if GPs want to invest behind LPs in funds they can get cap gains there http://bit.ly/ZvJYU # Yang spends $79 Million to destroy billions in shareholder value … unreal [...]

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How Enterprises are using Twitter

July 8, 2008

Tweet Here is a great article from today’s Boston Globe about how Comcast and Southwest Air are using Twitter – fascinating stuff. It also highlights Dell’s social media efforts, and the IdeaStorm concept for bringing their customers inside their organization to co-innovate (Customer Inside). From Josh Bernoff, Forrester Research analyst and co-author of Groundswell (a [...]

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Further validation of Twitter as a customer experience touchpoint

April 14, 2008

Tweet These blog posts further highlight now Twitter has become a natural outlet for customer feedback as well as a relevant touchpoint. http://www.readwriteweb.com/archives/how_to_get_customer_service_via_twitter.php http://tinyurl.com/5fztb2 http://www.thisisgoingtobebig.com/2007/12/does-jamba-know.html Below are companies which have set up Twitter Channels. Southwest Airlines Comcast Dell

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Comcast Cares (twitter – @comcastcares)

April 13, 2008

Tweet I noticed recently that Comcast set up a Twitter channel for soliciting customer input directly from the social web. JetBlue is another. I’m not sure if this type of Twitter support will scale as-is, but I’m sure a service could arise to enable it to scale in the same way as services and software [...]

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